Fall 2021 Course Syllabus Course: POFT-1309- Section: 71 Administrative Office Procedures I

Instructor Information
Instructor	Sheila Guillot
E-mail	guillsr@lamarpa.edu
Phone	(409) 984-6381
Office	Location: Umphrey Industrial Technology Center - Room: 201 B Hours: By appointment only
COVID 19 Information	The Lamar State College Port Arthur (LSCPA) Student Code of Conduct COVID 19 Policy requires students who have been exposed to COVID 19 or diagnosed with COVID 19 to report their condition on the COVID 19 Notification Form (available via a link on the Student Code of Conduct COVID19 webpage). This information will be provided to the Dean of Student Services. In addition, this policy requires all students to wear face coverings in compliance with the criteria included in the policy. For more information please refer to the COVID 19 link on the LSCPA website.
Course Information
Description	Study of current office procedures, duties and responsibilities applicable in an office environment.
Prerequisites	None.
Learning Outcomes	Identify basic skills of an office professional Discuss appropriate ethical behavior in the business office Demonstrate how to effectively work in a team Demonstrate time management techniques Demonstrate communication skills Apply basic skills of an office professional Use word processing and presentation software Practice proofreading skills
Core Objectives
Program Student Learning Outcomes	• Demonstrates professionalism in the administrative workplace environment. • Uses appropriate business administration skills. • Uses appropriate office software applications. • Creates effective business documents by applying ethical communication practices. • Evaluates business documents.
Textbooks	Textbook Purchasing Statement: A student attending Lamar State College Port Arthur is not under any obligation to purchase a textbook from the college-affiliated bookstore. The same textbook may also be available from an independent retailer, including an online retailer. 1) The Administrative Professional Technology & Procedures, by Rankin, Cengage, ISBN: 978-1-305-58116-6 2) How 14: A Handbook for Office Professionals Workbook, Cengage Publishing, ISBN: 978-1-305-58697-0 3) How 14: A Handbook for Office Professionals, Cengage Publishing, ISBN: 978-1305586963 4) Business Skills Exercises, by Barker, Cengage Publishing, ISBN: 978-1-111-57219-8
Lecture Topics Outline	Week 1: Leading with Confidence Week 2: Entering the Workforce Week 3: Becoming a Professional Week 4: Improving Communication Skills Week 5: Communicating with Technology Week 6: Working Ethically Week 7: Managing Physical Records Week 8: Seeking Employment Week 9: Managing and Organizing Yourself Week 10: Developing Presentation Skills Week 11: Managing Electronic Records and Mail Week 12: Understanding Financial Documents Week 13: Planning Meetings and Events Week 14: Developing Customer Focus Week 15: Understanding the Workplace Team
Major Assignments Schedule	Week 1: Introduction to course; syllabus review; lecture on Leading with Confidence; assignment Week 2: Quiz; lecture on Entering the Workforce; assignment from chapter; lab work Week 3: Quiz; lecture on Becoming a Professional; assignment from chapter; lab work Week 4: Exam; lecture on Improving Communication Skills; quiz; assignment from chapter; lab work Week 5: Quiz; lecture on Communicating with Technology; assignment from chapter; lab work Week 6: Quiz; lecture on Working Ethically; assignment from chapter; lab work Week 7: Quiz; lecture on Managing Physical Records; assignment from chapter; lab work Week 8: Exam; lecture on Seeking Employment; assignment from chapter; lab work Week 9: Quiz; lecture on Managing and Organizing Yourself; assignment from chapter; lab work Week 10: Quiz; lecture on Developing Presentation Skills; assignment from chapter; lab work Week 11: Quiz; lecture on Managing Electronic Records and Mail; assignment from chapter; lab work Week 12: Exam; lecture on Understanding Financial Documents; assignment from chapter; lab work Week 13: Quiz; lecture on Planning Meetings and Events; assignment from chapter; lab work Week 14: Quiz; lecture on Developing Customer Focus; assignment from chapter; lab work Week 15: Exam; assignment from chapter; lab work; review for final exam
Final Exam Date	December 3, 2021 - 8:00 AM   Through  December 7, 2021 - 10:00 AM
Grading Scale	90 - 100=A    80 - 89=B    70 - 79=C     60 - 69=D    Below 59 = F
Determination of Final Grade	Your grade is determined on an overall point total--exams are worth 100 points each; the final exam is worth 200 points; quizzes are worth 25 points each; discussions are worth 10 points each; and homework/assignments/lab work are worth 50 points each. As we progress through the semester, you will be able to see your point total versus the overall point total. You divide your total points by the total possible points to find your grade for the course.
Course Policies
Instructor Policies	Use your LSCPA email to communicate with me or call me at my office number 409-984-6381. Assignments will be given each week. The assignments will open at 8 a.m. on each Monday morning and will be due by 10 a.m. the following Monday morning. This is subject to change. LATE WORK is not accepted. Due dates are given and enough time is given to complete all work. NO EXCEPTIONS. Students are responsible for completing all assigned homework, including reading assignments, by the required due dates and for being prepared for each class meeting. There will be weekly virtual meetings. These meetings are not mandatory. I am using these meetings as an opportunity for you to ask questions about the reading material and/or any assignments given. Day of week and times will be announced once class begins. If you miss an exam, your lowest exam grade will count twice. If you miss more than one exam, those exams will be given a grade of zero. There will be a final exam. All students must take the exam on the scheduled date and time, and failure to do so will result in a 0 on the final exam. Every student MUST have a copy of the required textbooks by the end of the first week of class. The student will still be responsible for any assignments given. No emailed work is accepted; unless requested by instructor. You must submit your assignments in Blackboard. Students are responsible for completing all assigned reading and video viewings. A failure to follow oral and/or written instructions will result in a 10-point deduction penalty. Academic dishonesty will result in a zero on any assignment (first offense); a second incidence of academic dishonesty will result in failure of the class. Software Requirements: If you are in a course that is using a specific software, you MUST have the software available to you either on your home computer or you must use the open lab provided in the Gates Library. Reliable Internet access is required for all online courses and many traditional courses. Computer failure and lack of internet access are not acceptable excuses for missed assignments, projects, quizzes, or exams. DO NOT wait until the last minute to complete class work or exams. E-Mail/Voice Mail Etiquette: Students must use appropriate e-mail etiquette when corresponding with instructor; for example, complete sentences and a full subject line with your name/course name. Voice mail messages should be clearly spoken identifying students name, course, and any return phone number.
Attendance Policy	Poor attendance is a leading reason for termination from a job in all areas of employment. With this factor in mind, the instructor monitors student attendance. In addition, attendance on a regular basis is necessary for proper skill development. Students must log into Blackboard at least three times per week. If you do not log into your Blackboard three times per week, you will be considered to have an absence. The following is the attendance policy. 3 absences = one letter grade drop 5 absences = two letter grade drop 7 absences = automatic failure of class
Academic Honesty	Academic honesty is expected from all students, and dishonesty in any form will not be tolerated. Please consult the LSC-PA policies (Section IX, subsection A, in the Faculty Handbook) for consequences of academic dishonesty.
Facility Policies	No food or tobacco products are allowed in the classroom. Only students enrolled in the course are allowed in the classroom, except by special instructor permission. Use of electronic devices is prohibited.
Important Information
ADA Considerations	The Americans with Disabilities Act (ADA) is a federal anti-discrimination statute that provides comprehensive civil rights for persons with disabilities. Among other things, this legislation requires that all students with disabilities be guaranteed a learning environment that provides for reasonable accommodation of their disabilities. If you believe you have a disability requiring an accommodation, please contact the the Office for Disability Services Coordinator, Room 231, in the Madison Monroe Building. The phone number is (409) 984-6241.
MyLSCPA	Be sure to check your campus E-mail and Course Homepage using MyLSCPA campus web portal (My.LamarPA.edu). When you've logged in, click the email icon in the upper right-hand corner to check email, or click on the "My Courses" tab to get to your Course Homepage. Click the link to your course and review the information presented. It is important that you check your email and Course Homepage regularly. You can also access your grades, transcripts, and determine who your academic advisor is by using MyLSCPA.
Other
HB 2504	This syllabus is part of LSC-PA's efforts to comply with Texas House Bill 2504.
Department	Business and Industrial Technology Chair: Sheila Guillot E-mail: guillsr@lamarpa.edu Phone: (409) 984-6381 If you have a grievance, complaint, or concern about this course that has not been resolved through discussion with the Instructor, please consult the Department Chair.